22/23 Lift Attendant

Hancock, MA

*** Full Time / Part Time seasonal positions available. ***

Our Lift operators are responsible for the safe and efficient operation of our 9 - chair lifts as well as providing friendly and helpful service to our guests. 

This is an hourly position and reports to the lift supervisor and manager. First shifts range from 7:30am to 3:30pm.Second shifts range from 3:30 - closing. Weekends and holidays are required. Non-holiday periods 8:00am to 4:00pm. Typically this position begins in late November and ends the beginning of April- weather permitting. 

Responsibilities and Duties:

  • Greet guests.
  • Check tickets.
  • Assist guests with general resort information.
  • Accurately complete all shift required paperwork.
  • Knowledge of loading and unloading procedures for all lifts.
  • Assist guests as they load and unload the chairlift.
  • Direct guests to the proper position for loading the lift.
  • Ensure all guest boarding lifts have safety straps and not exhibiting behavior that may jeopardize their safety or other guests.
  • Understand he mechanical operating aspects of the chairlift.
  • Maintain unloading ramps ensuring sufficient snow at proper depths and ensure they are properly groomed.
  • Maintain lift corrals perform other duties as requested by manager or supervisor.
  • Understands the functions and use of the Yuma Tablet correctly to facilitate opening and closing the gates.
  • Understands the functions and use of the Hand Held guns.
  • Full knowledge of all ticket types.Instructs proper placement of RFID tickets on guests.
  • Fully understands the Fraudulent Pass Procedure.
  • Communicates well with Ticketing Staff. 

Qualifications:

  • 18 or over.
  • Available weekends and holidays.
  • Must be able to work standing up for extended periods of time and withstand extreme weather conditions
  • Must be able to work with a variety of people
  • Punctual and prepared to perform work duties
  • Safety and conscious oriented
  • Must have strong communication skills and a desire to work with the public
  • Customer and guest service oriented 

For the health and comfort of our guests, and in order to comply with Company Policy No. 3.4, the position of lift attendant/operator/supervisor is a non-tobacco product use position. Employees hired for this position may not use tobacco products while on duty or while on break in the lift areas. 

JOB CODE: 4021-230